Bookings in too many places
Direct, agent and online bookings land in different systems.
Travel & Hospitality
Travel and hospitality apps guests enjoy using.
Booking and reservation systems, guest and traveller apps, and the operations tools your team uses behind the scenes.
The problem
What gets in the way today.
Guests want self-service
Check-in, itineraries and requests are expected on the phone.
Busy teams, scattered info
Housekeeping, front desk and guides work from different lists.
Guests messaging at all hours
Questions arrive by email, phone and social media around the clock.
Upsells left on the table
Extras and upgrades are rarely offered at the right moment.
Staff tasks on paper
Housekeeping, maintenance and events are tracked on whiteboards and paper.
What we build
Travel & Hospitality software we can build for you.
Booking and reservations
Availability, pricing rules and payments in one booking flow.
Guest and traveller apps
Itineraries, check-in, requests and updates on the phone.
Operations tools
Tasks, rotas and handovers for staff on every shift.
Partner and agent portals
Give agents and partners their own access to availability and bookings.
Online check-in
Guests check in before arrival and skip the queue.
Guest messaging
One inbox for guest messages from email, chat and booking channels.
Offers and upsells
Show extras and upgrades at the right moment in the journey.
Reporting dashboards
Bookings, occupancy and revenue in one view.
Solutions
Where most travel & hospitality projects start.
Three common starting points. Most products grow to include more than one, and every scope is shaped around your needs.
Booking and guest app
- Direct booking
- Online check-in
- Offers and extras
- Messages
Operations tools
- Task lists by role
- Room and space status
- Issue reporting
- Shift handovers
Management dashboard
- Bookings and availability
- Revenue reports
- Guest feedback
- Exports
How we work
What we take care of in travel & hospitality.
Every sector has its own rules and habits. These are the things we plan for from the first workshop, so they do not turn into surprises before launch.
Technology that suits this work
- React and Next.js
- React Native
- Node.js
- PostgreSQL
- Payment and channel manager integrations
Integrations
Channel managers, payment providers and property systems, where they offer an API.
Peak-ready
Hosting that copes with holiday and event spikes.
Multi-language
Content and interfaces ready for international guests.
Offline moments
Itineraries and tickets that still open without signal.
What changes
What good software gives your team.
More direct bookings
A booking path you own.
Faster replies
Guest questions in one place.
More extras sold
Offers at the right time.
Smoother shifts
Staff see tasks on their phones.
Happier guests
Less waiting, clearer information.
Clear numbers
Bookings and revenue in one view.
Trends
Where travel & hospitality is heading.
- 01
Contactless journeys
Online check-in, digital keys and mobile payments are now expected.
- 02
Personalised offers
Guest data and AI help suggest relevant extras, with consent.
- 03
Direct booking
Businesses want more bookings on their own channels.
- 04
AI guest assistants
Chat assistants answer common questions and pass harder ones to staff.
Why CrowdApps
How we work with travel & hospitality teams.
Scope agreed in writing
Before any work starts you get a written scope, timeline and price, so everyone knows what is being built.
Working software every week
Weekly demos of real, working features. You see progress and can change direction early.
You own the code and IP
Everything we build is yours: source code, designs and accounts, handed over in full.
NDA before we see your idea
We sign an NDA before you share details, and the same senior team stays with you from start to finish.
Our process
From first call to launch and beyond.
- 1
Intro call
A short call about what you need, who will use it and what is in the way today.
- 2
Written scope
Features, timeline and price in writing, with an NDA signed first if you need one.
- 3
Design
Clickable screens you can test with real users before we build.
- 4
Build and weekly demos
Working software every week, so you can steer as it takes shape.
- 5
Test and launch
Testing on real devices, then release to the web or the app stores.
- 6
Support and grow
Monitoring, fixes and new features in planned releases.
How our work carries over
Booking flows, payments, mobile apps and staff tools are things we build across our other projects, and we are happy to talk you through how they carry over.
Talk to us about your project →Questions
Asked by travel & hospitality teams.
Can you connect to our channel manager or PMS?
Where it offers an API, yes. We check what is available before planning features around it.
Can guests use it in several languages?
Yes. We plan for translation from the start so adding languages is straightforward.
Can you connect to our booking engine or property system?
If it has an API, usually yes. We check this during scoping.
Can guests use the app in several languages?
Yes. We can build in multiple languages from the start.
How much does a project like this cost?
It depends on scope: the number of user types, features, integrations and platforms. After a short call we send a written scope with a fixed price or a monthly team cost, so you can decide before anything starts. You can also get a first range from our project estimator.
How long does it take to launch?
A focused first version usually takes a few months, and smaller tools can be faster. We agree the timeline in the written scope and show working software every week, so you can see it taking shape.
Who owns the code?
You do. The source code, designs, documentation and app store or cloud accounts are yours, and we hand everything over in full.
Do you support the product after launch?
Yes. We offer ongoing support, monitoring and updates, and we can keep adding features in planned releases. You can also take the code to your own team at any time.
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Tell us about your project.
Share your requirements with our team. We'll review your enquiry and get in touch to discuss the next steps.